F A Q ' S

Frequently Asked Questions

Shipping

Where do you ship to?


At this present time, we only ship to the United Kingdom.




What courier do you use?


All orders are shipped via Royal Mail.




What delivery options do you provide?


All orders over £70 will receive free standard shipping! All orders ove £150 will receive free Special Guranteed shipping! Standard shipping - £3.99, will arrive within 2-3 working days (not including bank holidays and weekends) First Class delivery - £5.99, will arrive witihin 1-2 workind days. Special Guranteed - £7.50, will arrive the next working day. Please ensure orders are completed by 12pm for same day processing.




My order hasn't arrived, what happens now?


Please allow up to 5 working days for your order to be delivered before contacting us, as there may be delays with the couriers service that is out of our control. If the tracking on the couriers site states that the order has been delivered but you have not received it, please contact us immediately. No later than 3 days since the delivery confirmation.





Returns

I need to make a return/exchange, what do I do?


Please contact us via email within 14 days of order date to arrange a return. Returns are free. Please note, the item must be returned in the same condition it was sent in. Refunds will not include shipping fees. Email: info@estherblessed.co.uk





Payment Methods


Sizing


Orders

What payment methods do you accept?


We accept most major debit and credit cards (VIsa, MasterCard, Amex and Discover & Diners), as well as PayPal




How do I know what size would fit me?


On each individual product page, you can find the details of the measurements for the respective sizes.